To enhance the user experience in mobile streaming, I conducted research involving 75 content creators from various regions. The goal was to identify key pain points and user needs, as 40% of streamers on the platform broadcasted from mobile devices.

Improving Private Chat Tabs

Key Findings at a Glance

Detailed Insights

UX & JTBD

73% Positive

Multitasking

61.1% Positive

Design & Visuals

76.2% Positive

✅ Faster Navigation – Easier switching between chats.

✅ Better Visibility– Tabs help track messages efficiently.

✅ Message Identification– Indicators highlight new messages.

⚠️ Further optimise UI space to reduce clutter.

✅ Effortless Chat Managemen – Seamless switching between multiple chats.

✅ Uninterrupted Streaming – Can reply without leaving the stream

⚠️ Improve stability to prevent accidental actions.

✅ Modern & Clean Interface – Users praised the new look.

⚠️ More UI options like color schemes and button sizes.

Improving Navigation & Button Layout

Key Findings at a Glance

Detailed Insights

UX & JTBD

70% Positive

Multitasking

65% Positive

Design & Visuals

85% Positive

✅ More Intuitive Navigation – Easier access to functions with fewer accidental taps.

✅ Faster Interaction – No need to scroll to reach key features.

⚠️ Reduce button size or make them collapsible for a cleaner UI.

✅ Smooth Task Switching – Users can manage multiple tasks without disrupting the stream.

✅ All Controls Within Reach – Better access to chat and broadcast tools.

⚠️ Large buttons take up space, making chat interaction harder.

✅ Modern & Clean Look – Users praised the new layout for improved readability.

✅ Better Chat Visibility – Key elements are now easier to see.

⚠️ Button sizes and a hide/show option.